Terms of service

Last updated: April 2026

1. Overview

These Terms of Service govern your use of the Gabriel Moments website and the purchase of products from our store. By accessing our site and placing an order, you agree to these terms.

2. Products

All products sold by Gabriel Moments are custom-made and personalised upon order. Product images are for illustrative purposes only — slight colour variations may occur due to screen settings and the print-on-demand process.

3. Orders & Payment

  • Orders are confirmed only after successful payment
  • We accept major credit cards, Shop Pay, Apple Pay, and Google Pay
  • All prices are displayed in USD and include applicable GST for Australia and New Zealand

4. Personalisation Responsibility

You are responsible for providing accurate personalisation details (names, dates, messages) at the time of ordering. Gabriel Moments is not liable for errors resulting from incorrect information submitted by the customer.

5. Shipping

Orders are shipped to Australia and New Zealand. Estimated delivery times are 5–12 business days. For full details, please refer to our Shipping Policy.

6. Returns & Refunds

Custom and personalised items are non-refundable unless damaged, defective, or incorrect. For full details, please refer to our Refund Policy.

7. Intellectual Property

All content on this website, including images, logos, and text, is the property of Gabriel Moments and may not be reproduced without written permission.

8. Limitation of Liability

Gabriel Moments is not liable for delays caused by customs, carriers, or circumstances beyond our control.

9. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date.

10. Contact

For any questions regarding these terms, contact us at hello@gabrielmoments.com