Shipping policy

Last updated: April 2026

Processing Time

All orders are processed within 2–5 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Destinations

We currently ship to Australia and New Zealand.

Estimated Delivery Times

Destination	Estimated Delivery
Australia	5–12 business days
New Zealand	7–12 business days

Delivery times are estimates and may vary due to customs processing, carrier delays, or peak seasons (Christmas, Valentine's Day, Mother's Day).

Shipping Rates

Shipping rates are calculated at checkout based on your order and location.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order at any time using the tracking link provided.

Customs & Import Duties

All prices displayed on our store include applicable taxes (GST) for Australia and New Zealand. No additional duties or import taxes will be charged at delivery.

Lost or Delayed Packages

If your order has not arrived within 30 days of the estimated delivery date, please contact us at hello@gabrielmoments.com and we will investigate immediately.